Cyber crisis management and business continuity in transport

A European leader in public transport

Arrangements that can be activated during a crisis, particularly a major cyberattack or an incident affecting IT systems.

Strengthen the business continuity plan.

• Crisis management: centralise the crisis toolkit, including contact directories and procedures.

• Business: access the latest transaction information through automated storage of key data every minute via API, and use it in real time through the Shadline Workplace, even if ransomware encrypts the IT systems.
• IT: protect key data to support IT recovery by backing up the most important configurations, scripts and procedures.

How can you test your transport continuity plan?

Simulate an outage of normal tools: can teams access contacts, selected transaction information and recovery instructions? Check data freshness and coordination with your providers.

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